Sample documents General terms and conditions B2B web store
B2B customization
Many B2B webshops are looking for a suitable example of General Terms and Conditions B2B. Although ValuedShops is also used by many members as a trustmark for B2B webshops, it is difficult to offer one standard set of general terms and conditions that is suitable for all B2B webshops.
This is because B2B webshops are not subject to consumer legislation. Rules such as the right of withdrawal only apply to consumers, so business webshops have more freedom in drawing up their terms and conditions. If you sell exclusively to business customers, you can, for example, decide how to handle returns. Many B2B webshops choose to offer a cooling-off period anyway, while others exclude this completely. In short: the rules are different. Want to know what else your website must meet when you sell B2B? Read it in this blog.
The core of good general terms and conditions for B2B is clarity. It is important to let your business customers know exactly what to expect. Although it is difficult to give a universal example of general terms and conditions B2B, you can use our standard general terms and conditions as a basis. Adapt them to your specific situation, for example by making choices about cooling-off time and warranty.
Note: make sure that important information is not only in the terms and conditions, but is also clearly communicated on a separate customer service page or 'return policy'.
Sample document Terms and Conditions for your webshop
ValuedShops offers sample general terms and conditions for its members. As the above explanation makes clear, it is difficult to provide sample terms and conditions for B2B, because these are often customized. However, our sample terms and conditions for consumers are certainly suitable as a basis for a B2B webshop. Do pay attention to the terms that are used, because sometimes you might have to adjust them!
Download example general terms and conditions (also for B2B)
To open this file you will need a text editor, for example Microsoft Office Word or Open Office.
More information about these terms and conditions can be found here
General terms and conditions in order?
Then check if you also have a privacy policy. No privacy policy at the moment? Use our sample privacy policy for your webshop. Is your store ready for registration? Then go straight to registration