Reviews

Set Up the Integration and Send Invitations

Once your online store has been approved, you can start collecting reviews right away. But of course, it’s helpful to know exactly how to do this. We support various software packages, and in this article, you’ll find out exactly which ones. Want to know more? Click here

Importing reviews via a CSV file

Have you collected reviews from another platform and want to transfer them to ValuedShops? You can! All we need from you is a CSV file. Want to know what requirements this file must meet? Click here

Displaying reviews on your member page

Once you’ve collected reviews within ValuedShops, they’ll be displayed on your member page. Here, all your customers can find the reviews you’ve collected. Curious about exactly what a member page looks like and where you can find the reviews? Read more here

Displaying reviews on your online store

Once your reviews are on your member page, you can also easily display them in your own online store! There are several great widgets available that you can use. Displaying reviews in your online store is super important for building trust with your customers. Curious about the possibilities? Click here and discover how it works!

Displaying reviews on Google

You can display your reviews not only on your member page and online store, but also via Google! Displaying reviews on Google encourages consumers to click on your online store more quickly, which can give your sales a real boost. Want to know more about how reviews work on Google? Click here for all the information!

Product reviews

With ValuedShops, you can easily collect product reviews using various handy software tools. This gives your customers a clear picture of the quality of your products. Did you know that your sales can grow by up to 270% with product reviews? Research shows that stars and reviews have a huge impact, not only on your conversions but also on your visibility in Google. Curious about how product reviews can work for you? Click here for more info!

Responding to reviews

Once you receive reviews, you can also respond! You can choose to respond privately to the customer, or you can leave a public response under the review. By responding publicly, you show that you’re actively engaged with your customers’ feedback, and that builds trust. Want to know how to post a response under a review? Click here to find out!

Moderation requests

Sometimes it happens: a negative review or even a review that isn’t meant for you at all. Don’t worry! We have a handy solution: you can submit a moderation request. Once you do, we’ll review the review to see if it meets our guidelines. Curious about exactly how this process works and how to submit such a request? Click here for all the details!

Show external sources

In addition to the reviews you’ve collected via ValuedShops, you can also display reviews from other platforms on your member page. This can give your average score a nice boost! Plus, this way you provide a complete overview of all the reviews you’ve received from other sources. Want to know how to display this? Click here for more information!

Multi-platform reviews

Do you have a Plus or Pro package and want to collect even more reviews? Good news! With this package, you can also send review invitations to other platforms. This way, you give your reviews a significant boost there as well and collect extra feedback. Want to know more about this handy feature? Click here!