If you want to use product reviews, you must first activate this additional service within your dashboard. You can do this by going to > Reviews > Product reviews. To then collect product reviews you will need to send your customers a review request, for this it is necessary to install the WebwinkelKeur plugin for WooCommerce.
Installing product reviews
Once you have installed the WebwinkelKeur plugin for WooCommerce, you will find the configuration options under Settings > WebwinkelKeur. Here it is important that in order to use Product Reviews, there is no check mark at the option"Do not send my order information to WebwinkelKeur" (or Dutch translation).
After completing these steps, customers are given the option to review ordered products as part of the normal review process. Importantly, this option is only given to new review requests that are loaded into the dashboard after installing product reviews.
Which customers are given the option to also leave a product review can be seen within your dashboard under Invitations > Sent. Invitations with a shopping bag and the text "Contains x product(s)" will have the option to post a product review available.
Responding to product reviews
When you get new site reviews and product reviews, you will find them under Reviews > Product reviews. Publicly responding to product reviews can be done through your own WooCommerce web store, as the product reviews will also be displayed there.
Displaying product reviews on your WooCommerce shop
New product reviews are automatically synchronized with your WooCommerce store, this may cause some delay. If this does not work properly, check whether you have a checkmark under Settings > WebwinkelKeur at the option"Import product reviews to WooCommerce".
If the synchronization is working properly, all product reviews will appear in your WooCommerce webshop under Comments/Reactions.
Product reviews are not displayed on my product page
Are no product reviews displayed on your product page? First of all, check whether the synchronization of reviews is working properly. Do product reviews now appear under Comments, but are still not displayed on the product page? Check under WooCommerce > Settings > Products whether the option"Enable product reviews" is enabled.
Then check per product whether in the Advanced tab the option "Enablereviews" is on.
How do I set the correct EAN field?
WooCommerce does not have a default field for EAN codes. Hence, in the Plugin settings of WebwinkelKeur under Product reviews you have the setting GTIN/EAN key to select the correct field.
I do not have EAN codes for my products
No problem. EAN codes are not a requirement to use product reviews, they are useful because this makes it easier for Google to match product reviews to the correct product.
How do I get stars in Google?
For stars in the unpaid search results in Google, you don't have to do anything. WooCommerce completely automatically places the necessary rich snippet stars. If you also want stars in Google Shopping with your products, read the FAQ on stars in Google Shopping with Product Reviews.