How can a customer modify his or her review? The customer has posted a review, but still indicates that the review should be modified. So how can a customer do this? Very easy! Below we explain the possibilities for you. The moment the customer has placed a review, the customer receives an email to verify the review. In this email is a link to view the placed review and the review can also be modified via this link! As a web store, you can send a modification link within your dashboard via private message. The moment you send a private message through your dashboard, the customer automatically receives a customization link. To send a private message, log in to your WebwinkelKeur Dashboard > reviews > shop reviews > find the review in question > click on the speech bubble > write your message to the customer > choose reply private > reply and next.
Please note that the customer details are automatically included in the review. Thus, the name known with the order is forwarded to us and adopted. Many customers do not realize while leaving a review that the name can be changed immediately. Not to worry, even after placing the review it can still be changed! It would be unfortunate if the customer wants the review removed, because the customer does not want to be mentioned by name.
Please note that the customer details are automatically included in the review. Thus, the name known with the order is forwarded to us and adopted. Many customers do not realize while leaving a review that the name can be changed immediately. Not to worry, even after placing the review it can still be changed! It would be unfortunate if the customer wants the review removed, because the customer does not want to be mentioned by name.