FAQ Categoriearchief

Where can I find my API key and web store ID?

This data can be found after logging in to dashboard.webwinkelkeur.nl. Then choose Installation. In the subsequent explanation you will find the required data. Do you have multiple webshops in your WebwinkelKeur account? Then choose the correct webshop at the top right.

Javascript integratie

To make use of the javascript options such as placing an experience within your own webshop, you first need to place the javascript for the sidebar. This can be done manually (you can find the code after logging in on dashboard.webwinkelkeur.nl at installation -> widget -> sidebar) or by using one of the available modules. Read more about the WebwinkelKeur javascript integration on your webshop

Installation instructions for the shopping page widget

Install WebwinkelKeur Widget on Shoppagina To place the review widget on your Shoppagina webshop, follow these steps. Step 1: Generate the widget code using the Widget Generator Wizard. Log in to the WebwinkelKeur dashboard and click on 'Installation' > 'Widget'. For more information about this step, read Generating the widget code Step 2: Log in to your Shoppagina webshop . Step 3: Click on 'Edit Webshop' and go to 'HTML snippets'. Step 4: Under the heading 'Overview',select the 'Add' option. Step 5: Type 'WebwinkelKeur' in the Description field and select 'No' for the 'WYSIWYG editor' option. Placing the WebwinkelKeur widget snippetStep 6: Nowpaste the code you generated in the wizard in Step 1 into the text field and select 'Save'. Step 7: Nowgo to 'Manage pages' at the top (left menu) and select 'Page overview'. Step 8: Click on 'Edit' on the 'Webshop' page (or another page to add the widget there). Step 9: Decide where you want to place the widget, for example 'Middle row', and click on 'New page element'. Step 10: Select 'Dynamic content' and then the option 'A piece of reusable HTML' under the heading 'HTML snippets'.   Dynamic content - A piece of reusable code Step 11: Nowselect 'WebwinkelKeur' under Select a snippet. Step 12: Click on 'Apply' and then 'Save' to save the changes. Step 13: Nowview your online store and you will see the WebwinkelKeur widget appear!

How do I develop my own integration/module?

The standard seal is easy to place on your online store without modules or other integrations. However, we have standard modules available for the most commonly used web store software. Do you want to use advanced options and is there no module available for your shop software? With the necessary development knowledge it is easy to build a module for your store. Use the integration manual. It is divided into two parts. The first one about inviting customers to share a customer experience. The second part around the javascript integration. Read more about this on our blog.

Installation Lightspeed

Integration Lightspeed for WebwinkelKeur We recommend that you first install the Lightspeed APP and then also place our banner and widget codes on your webshop. To do so, follow these steps:Step 1: Install the Lightspeed App.Step 2: Place the HTML codes on your webshop.

How do I place the trustmark on my online store?

After receiving approval you will receive a link to a page with instructions on how to place the trustmark. You can choose from different formats of the trustmark, so you can choose the format that best fits your store. The corresponding HTML code is copied from our site to your web store. The logo consists of a trustmark image which is clickable and refers to your personal page on ValuedShops where customers can leave their experience. The way of placing depends on your web store software. In many cases you can copy and paste the HTML code, in other cases you can place a (clickable) image. If you do not succeed, please contact us for personal support.

Cancel

How do I cancel/subscribe/stop my membership? Too bad you're going to leave us! We have made cancelling your membership as easy as possible. To cancel your membership, please follow these steps: 1. Log in to your Dashboard (if you don't remember your login information, click 'forgot password').2. Click on your name (the pop icon) at the top right of your screen.3. Choose 'my webshops'.4. Click on 'cancellation' and enter the desired date.5. After processing, you will receive a confirmation email. Cancellation via the mobile app 1. Log in to your Dashboard (if you don't remember your login details, click on 'forgotten password').2. Click on menu, company and user in the lower right corner.3. Choose 'my webshops'.4. Click on 'cancellation' and enter the desired date.5. After processing, you will receive a confirmation email. If you have multiple webshops you must repeat this for each individual webshop to fully cancel your membership. Unsubscribing is also possible for part of your webshops. Please note the following when unsubscribing: - References with value for Google will disappear, such as your listing on WebwinkelKeur and partner websites (WebshopChecker, DigiDispuut, etc.).- The reviews you collected at WebwinkelKeur remain visible on your member page.- All references to WebwinkelKeur on your webshop have to be removed.- Legal documents such as terms and conditions and privacy statement need to be adjusted.- Termination does not entitle you to restitution of already invoiced amounts.- Orders placed during membership remain subject to the WWK conditions.

Do I pay even if my online store is rejected?

Basically, we help every online store meet our requirements. If you are rejected, you will of course get the chance to improve your store. We give you plenty of time to do so, and since these are legal requirements, it is possible for any online store to comply. You get two weeks to adjust your store. If you need more time, you can postpone a re-inspection via the reminder e-mail. If your store is rejected, you will not pay any extra costs for this.

In what ways can I pay?

You can pay via iDeal, bank transfer and direct debit, and you can choose whether you want to pay quarterly or annually. For quarterly payments we charge 9 euros excl. VAT extra for administration costs per quarter.

Can I cancel every month?

You can cancel whenever you want. This can be done via the dashboard. It is important to note that invoices already sent are generally not credited. The invoice term is therefore the notice period. Initially you enter into an annual membership. You can cancel your membership after the first year. After this year you can cancel your membership quarterly, provided you have chosen a quarterly payment.

Can I register multiple online stores?

It is possible to register additional shops within your account. For each additional online store, you pay an extra €5 per month. We recommend that you first have one online store approved. You can then easily register additional online stores by clicking on your name in the top right corner of your dashboard. Next, click on 'My Online Stores' and then on 'Add Online Store'. Read more about adding additional online stores here.

What are the total costs per year?

The total annual costs depend on thepackage you choose. You only pay the monthly costs. For example, if you choose the START package at $12 per month, the annual costs will be $144 (12 x $12). These costs are exclusive of 21% VAT. Payment is possible via iDeal, direct debit, and bank transfer. If you prefer to pay quarterly, that is also possible. We charge €9 excl. VAT administration costs per quarter for this. On balance, paying annually is therefore more economical. It is possible to register additional shops within your account for only €5 per shop.