PUIK
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Rohit Dhote
Terrible purchasing experience. We ordered a dining table to the UK that we were promised would arrive pre Christmas 2021. It is mid Feb and we are still waiting - and customer service is unable to even provide an accurate estimate of delivery.
Customer service is totally inept - could not navigate the paper work required, and even at one point asked us if we could fill it in on their behalf.
I cant speak to the quality of the product but regardless we wont buy Puik again.Reply from PUIKDear Rohit,
Thank you for your message and we are sorry you had this experience with your purchase. Unfortunately, in this case we are dependent on external parties, which has caused the process to be delayed. We have compensated you for the delay as we prioritize customer satisfaction.
Fortunately, customer service informed you earlier today when Jan Krediet (transport) will schedule your delivery. We expect that you will receive the table soon. If you have any questions or comments, we can always be reached by e-mail or phone. We are happy to help!
Team Puik -
Aiden d'Araujo
Super service!
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How do you rate PUIK?
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Frans van der Linde
On schedule with delivery.
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Bronwyn Shelley
Great communication and quick delivery...even to NZ!
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Joost Dudok van Heel
Good service
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Gerlinde Langerak
Persoonlijke aandacht!
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Monique Owen
yes highly
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Obi Asika
It was all straightforward. The designs are great.
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Joao Quadrado Gil
Great costumer service
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Anne
Fantastic webchat service.
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