Terrible purchasing experience. We ordered a dining table to the UK that we were promised would arrive pre Christmas 2021. It is mid Feb and we are still waiting - and customer service is unable to even provide an accurate estimate of delivery. Customer service is totally inept - could not navigate the paper work required, and even at one point asked us if we could fill it in on their behalf. I cant speak to the quality of the product but regardless we wont buy Puik again.
PUIK
puikdesign.nlAverage score
The displayed average score is not only based on our own evaluations but in many cases also on reviews from external sources if they have been added to the profile. This way, for example, we can include Google's score in the calculation.
Calculation of the score
The rating is based on a 'Likert scale', in this case, consisting of 1 to 5 stars that translate as a number to 2 to 10. According to this formula, a score of 3 stars equals a 6. This formula results in a score of 1 star giving the online retailer a 2 and not a 1 or 0. The displayed score is an average of all ratings, with and without review text.
External sources
In addition to the score calculated with our own reviews, reviews from external platforms can also be included in the average score at ValuedShops. These reviews count equally in the average score. Thus, 100 reviews at ValuedShops (with an average of 9) and 100 reviews collected elsewhere (with an average of 8) lead to an average score of 8.5.
Average score
The displayed average score is not only based on our own evaluations but in many cases also on reviews from external sources if they have been added to the profile. This way, for example, we can include Google's score in the calculation.
Calculation of the score
The rating is based on a 'Likert scale', in this case, consisting of 1 to 5 stars that translate as a number to 2 to 10. According to this formula, a score of 3 stars equals a 6. This formula results in a score of 1 star giving the online retailer a 2 and not a 1 or 0. The displayed score is an average of all ratings, with and without review text.
External sources
In addition to the score calculated with our own reviews, reviews from external platforms can also be included in the average score at ValuedShops. These reviews count equally in the average score. Thus, 100 reviews at ValuedShops (with an average of 9) and 100 reviews collected elsewhere (with an average of 8) lead to an average score of 8.5.
Last 12 months review count
This number reflects reviews collected via ValuedShops in the last 12 months.
Reviews from external sources are not included in this count.
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ValuedShops reviews
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- Rohit Dhote
- Aiden d'AraujoThis review was collected through ValuedShops and is traceable to a purchase at PUIK, indicating a genuine experience.
How we verify reviewsSuper service!
How would you rate PUIK?
- Frans van der LindeThis review was collected through ValuedShops and is traceable to a purchase at PUIK, indicating a genuine experience.
How we verify reviewsOn schedule with delivery.
- Bronwyn ShelleyThis review was collected through ValuedShops and is traceable to a purchase at PUIK, indicating a genuine experience.
How we verify reviewsGreat communication and quick delivery...even to NZ!
- Joost Dudok van HeelThis review was collected through ValuedShops and is traceable to a purchase at PUIK, indicating a genuine experience.
How we verify reviewsGood service
- Obi AsikaThis review was collected through ValuedShops and is traceable to a purchase at PUIK, indicating a genuine experience.
How we verify reviewsIt was all straightforward. The designs are great.