Reviews Product reviews

With our standard review system, real customers can rate your shop. These site reviews are primarily about the service of your shop and how customers experience it. Besides these regular site reviews, we also offer product reviews! Currently, these are available for WooCommerce, Lightspeed, Shopify, Magento 2, Shopware, PrestaShop, CCV Shop and Shopfactory

Collecting product reviews is completely free.

So every shop can start receiving product reviews from real customers at no extra cost.

If you want to show these product reviews on your shop, this is possible for the above mentioned shop software. This requires our premium feature, with which you can place the reviews visually on your product pages.

You will also need this premium feature if you want to submit the reviews to Google (so that stars are visible in search results or Google Shopping).

The benefits of product reviews

Higher conversion.
Stars in Google search results and in Google Shopping.
Fewer returns.
Automatically asking for product reviews after purchase.

1. Higher conversion

Consumers have many uncertainties when making an online purchase. Product reviews provide social proof that a product is good and what the lesser features of a product are. This gives consumers more confidence in their purchase and increases the conversion rate of your online store.

2. Stars in search results and Google Shopping

Someone searches for a product in Google and finds your product page? Then our product reviews ensure that stars appear with that search result. The review score of the product is adopted by Google.

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Do you also advertise in Google Shopping? Then you can use our Google Feed to display the yellow stars with your products there as well.

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3. Less product returns

In product reviews, negative features of a product are also mentioned, that's not a bad thing! Every consumer knows that a product also has downsides. By knowing these characteristics, a consumer is less likely to order the wrong product and is more satisfied with his purchase. Sometimes he may even choose a more expensive product that better suits his needs.

4. Automatically asking for product reviews

At WebwinkelKeur, collecting product reviews takes place within the normal review form. Instead of just asking for a site review, the consumer now also has the option to review his product. This way you don't have to bother him again with a separate request, which many customers find more pleasant.

Ongoing development

The trustmark and review system of WebwinkelKeur are in one package. Product reviews are an optional extra service.

Collecting product reviews is free, but if you want to show the reviews visibly on your webshop or want to link to Google (for star ratings), then you use the premium feature.

You pay for this in advance, quarterly or annually, depending on the payment term of your membership. This amounts to an additional €10 per month for your account.

Currently, this premium feature is only available for WooCommerce, Lightspeed, Shopify, PrestaShop, Magento 2 and Shopware and can be activated within your WebwinkelKeur dashboard. We hope to offer product reviews for more webshop software in the future.

How product reviews work

If you want to use product reviews, you first need to activate this extra service within your dashboard. You do this by going to > Reviews > Product reviews. Once activated, you can start collecting product reviews!

Your customers will then also get the chance to review the products they ordered within their regular review invitation.

The order of a review is as follows: a regular review first, then they will be asked to review the ordered products. Customers can write a story under each product and give each product 1 to 5 stars. These reviews are then saved within your webshop and in your WebwinkelKeur dashboard.

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Your dashboard, webshop and Google:

When you have activated the premium feature, order data will also be requested when a review is requested. We look for a GTIN (EAN) within the order data, which is important for Google. Our plugin can sometimes detect this automatically, or you can specify where it is located yourself (e.g. in WooCommerce).

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Your reviews are stored with us. You can see them as part of the webshop reviews in which they were given, as a separate review on the 'product review' tab in your dashboard or via their own review url. The reviews will also appear on your website. Within the dashboard you can also create a feed.

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Create a feed for Google

When your first product reviews have come in through us, you can create a feed. This feed will be used to forward your reviews to Google, so that stars will be visible in search results or Shopping ads.

Please note that this forwarding to Google is part of the premium feature.

The review data in a product review feed is linked to products based on a number of factors. Globally Unique product IDs such as GTINs (global trade item number) are most important for this. If no GTIN data is available, Google tries to link reviews based on other metadata, such as SKU, product URLs and combinations of brand and MPN (manufacturer partnumber). These ids typically do not provide a good link. This means that without a GTIN, you may not see star ratings next to the products you offer. It is therefore important to give the GTIN a logical place with your product information so that our plugin can find it easily.

Rates

For the fixed amount of €10 per month you can activate the premium feature within your webshop(s). Product reviews will be displayed on your website and can be forwarded to Google.

Collecting product reviews remains free for all members.