Members are first checked by us. We do this by vetting the website for regulations, verifying company information and checking for notifications.
Regulatory
This check includes such things as:
- Does the online store comply with the right of withdrawal?
- Is company information including address, phone number, Chamber of Commerce and VAT made available?
- Is there a privacy statement?
- Are there clear terms and conditions?
Verification of company information
- Does the address match the Chamber of Commerce registration?
- Is the VAT number correct?
Verification reports
- Are there any experiences with the company on the Internet?
- Is the company not known to the Meldpunt Internet Oplichting (MIO check)?
On this basis we decide whether the company may use the trustmark. Having the seal of approval is then the start of the cooperation. Equally important is your rating. Based on these assessments we can determine the quality of the company and identify problems at an early stage. The seal of approval is therefore not a guarantee, but an additional means to check the reliability of the online store. Always check yourself whether the online store can be trusted and report any doubts. That way we can intervene early if necessary.