The most common reasons for rejection are:
- Failure to include a phone number.
- Failure to properly point out the right to return (even outside the terms and conditions!).
- Not mentioning address details, e-mail address, Chamber of Commerce and VAT number.
- Not offering a post-payment option.
- Not mentioning the payment obligation.
- If you fall under the category risk webshops, we need additional information from you. We ask for this during an initial rejection. You can find this information in the remarks if this applies to you.
- We are missing login information for your test environment when the website is not yet live. You can provide these by email to info@webwinkelkeur.nl, or put them in the comments field during registration.
- Your webshop falls under the KOR scheme and you do not have a VAT number on your website, so this item will be rejected. Make sure you inform us about this after you have registered your webshop. This can be done by email or you can put it in the comments field.
- You have chosen the wrong package when registering. It may be that you have a multilingual web store, but have chosen a starter package. You need to upgrade your package first.
The complete list of requirements can be found here!