Reviews Personalizing Invitations

Personalize your invitations and thank your customers

Would you like to invite your customers for a review in a personal way? At WebwinkelKeur you can customize your invitations. Add your own text, customize the subject line and use your own email address as the sender. This way you can make sure the invitation fits your webshop perfectly.

Make it even more personal

With a Plus or Pro package you can not only send a reminder invitation, but also include the customer's name in the e-mail and the subject line. Research shows that a subject line like "Jan, how do you rate your order at [your webshop]?" generates a higher response than a general invitation.

Thank your customers

You can also personalize the confirmation e-mail after a review. Add a personal thank-you text and show your appreciation. A small effort, but it contributes to a positive customer relationship!

Here's how to customize your invitations:

1. Log in to your WebwinkelKeur Dashboard

2. Go to Reviews > Invitations > Settings

3. Adjust your texts, subject line and sender information.