Mandatory contact information
It is important that consumers know with whom they are doing business. Hence, the following information should be listed on your website:
- Company name.
- Phone number - read more about this on our blog.
- E-mail address - just a contact form is not enough. Read how to protect your email address from spam on our blog.
- Business address (not just a P.O. Box) - listing a business address is required by law, read here how to avoid having customers at the door.
- Chamber of Commerce number.
- VAT number.
Both the phone number and the address of the online store must be clearly stated. So it is not enough to mention the phone number and address hidden in the general conditions. Also, just a PO Box number is not sufficient. The e-mail address must be visible, only a contact form is not sufficient for this. Also, data including the Chamber of Commerce number and VAT number must be mentioned. The contact page is the ideal place for this.