No, towards business buyers (B2B) you may use different terms and conditions. You do not have to comply with consumer legislation such as the cooling-off period. You are therefore freer to set your own rules for business buyers.However, you must clearly communicate that different rules apply to business buyers and also clearly indicate when a purchase is a business purchase and when it is a consumer purchase. For the sake of simplicity and customer service, many webshops choose to apply the same conditions to consumers and businesses.
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- Should I use the same terms and conditions towards companies?