You need to provide terms and conditions in a way that consumers can easily read them and save them for later use. We therefore recommend that you make your terms and conditions available not only as a normal HTML page, but also as a PDF.By providing your terms and conditions in both HTML and PDF, you ensure that everyone can easily read them and save them, thus complying with legal requirements. In doing so, you meet the legal requirements, indicating during the ordering process that your terms and conditions apply, which can be done with a checkbox, but is not necessary. The text near your order button with a clear link to the general terms and conditions page is sufficient.Tip: Make sure the link to the general terms and conditions opens in a new tab or make sure the customer stays within the ordering process in some other way, otherwise it could cost you conversion.We recommend using our standard sample general terms and conditions for web shops.
- Web store
- Legal Affairs
- General conditions
- How should I make general terms and conditions available?