Sound Kitchen

Some time ago I bought the Feliks Audio Echo MK2, shipping was very fast and it was very neatly packed. Unfortunately, I had problems after a while, during which they tried everything to help me further. It turned out to be the RCA cable that was no longer functioning properly. Despite the many emails back and forth, they were always friendly and helpful. You can place an order here with peace of mind, very good customer service.

Great experience from the start to the end. I texted pretty late in the evening on insta to check when the next batch with Noble Osprey would arrive and got an instant reply and ordered the same day. Delivery was very fast. When I received earphones I also found a handwritten note:) I think such minor details give great experience not as a corp type of a service but more like 'from people for people' which is much better. Noble Osprey are also great and it points at another aspect which is great about Sound Kitchen. They got a small selection of actually good, well selected products.

What a delight!

I ordered ear tips at the wrong adress- a short call fixed that. Found out I went the wrong direction (needed larger instead of smaller), called again, offered to replace the order but the size I needed wasn't available, so cancelled the order immediately. Awesome customer service! Will definitely shop again for my IEM needs in the future.

Super curated collection of audio equipment. Great staff and also amazing coffee! One of the best shopping experiences ever.

Great expert advice and excellent service!