LumenXL.dk

Name: LumenXL.dk
Address: Euregioweg 277, Enschede, 7532 SM, NL
Telephone: +4578782680
Rating: 9.1

www.lumenxl.dk

Med specialisering i LED-belysning, og med et stærkt fokus på forholdet mellem pris og kvalitet, bestræber LumenXL sig på at gøre energibesparende produkter tilgængelige for alle.

9,1

806 customer reviews

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394 reviews collected through ValuedShops - 155 with description

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Mette Breindahl

6/16/25 Verified customer of LumenXL.dk
Yes its was Wergeland good

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Peter Rasmussen

6/12/25 Verified customer of LumenXL.dk
Hurtig levering

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Henriette Bøwadt Olsen

6/7/25 Verified customer of LumenXL.dk
Great Lamp and a fair Price

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Tamas Borbola

6/5/25 Verified customer of LumenXL.dk
Produktet ankom ubeskadiget. Korrekt indpakning. Fantastisk netbutik. Jeg er fuldstændig tilfreds.

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Erik Voss

6/4/25 Verified customer of LumenXL.dk
Super service fik varen hurtigt

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Martin Nielsen

5/29/25 Verified customer of LumenXL.dk
Grete service and fast delivery

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Lars Andresen

5/27/25 Verified customer of LumenXL.dk
God kvalitet. Smuk lyskæde. Lynhurtig levering.

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Christina

5/22/25 Review for LumenXL.dk
Great service. Quick delivery. Really great quality
and solid product and they surprised us by sending 2 extra bulbs with our order at no extra cost to us.

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Jonas Bremer Sørensen

5/21/25 Verified customer of LumenXL.dk
Flotte vare, hurtig levering og super kundeservice. Intet at sætte en finger på!

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Alexander Wiberg

5/20/25 Verified customer of LumenXL.dk
Matz did an amazing job. Nice and fast communication. High level of service. All in all a very good Experience.

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Kenneth Petersen

5/19/25 Verified customer of LumenXL.dk
Hurtig levering

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Andrew Carman

5/10/25 Verified customer of LumenXL.dk
Great product, quick service

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Martin Andersson

5/6/25 Verified customer of LumenXL.dk
All

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søren bak-andersen

4/25/25 Verified customer of LumenXL.dk
Instead of sending mee the row of light ordered, they send me a whole crate of extension cords. When I call the Danish support number, an Indian call center answers, and they are not able to resolve the issue of sending me the wrong parcel.

Reply from LumenXL.dk on 4/29/25

Dear Søren,

Thank you for your review.

We are sorry to hear that you experienced issues with your order, we understand that this is disappointing.

Our customer support has reached out to you to resolve the issue as quickly as possible.
The warehouse had sent you too many extension cords, where the second parcel was still on its way.

According to the track and trace information of your 2nd parcel, it arrived a few days ago.
Our customer service has sent you a free return label, so that you can return the extension cords for free.

We are a Dutch based company with only employees from The Netherlands, Germany, Belgium and France.

Should you have further questions, please let us know in a reply.

With kind regards,

Team LumenXL

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Anne Ribergaard

4/23/25 Verified customer of LumenXL.dk
Så fine 🤌

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Carsten Andersen

4/22/25 Verified customer of LumenXL.dk
Nem bestilling på en overskuelig hjemmeside og hurtig levering

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John Jensen

4/21/25 Verified customer of LumenXL.dk
Alt for lang leveringstid

Reply from LumenXL.dk on 4/22/25

Hej John,

Tak for din anmeldelse.

Vi forstår, at det er meget irriterende, når man skal vente længere på sin bestilling, end man havde forventet. Vi undskylder for ulejligheden.

Vores kundeserviceteam har kontaktet dig med den seneste opdatering af din ordre.

Hvis du har yderligere spørgsmål, eller hvis vi kan hjælpe dig med noget, er du velkommen til at lade vores kundeserviceteam vide det.

Med venlig hilsen,
Team LumenXL

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Kim Loudrup

4/15/25 Verified customer of LumenXL.dk
Professional company to be counted on, great service 5 stars

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Amalie Muff

4/9/25 Verified customer of LumenXL.dk
God vejledning. Sender hurtig. Svarer hurtigt på mails. Nærværende personale. Jeg har gennem tiden lagt flere ordre her, både til privat, til firmaet og anbefalet jer til mange, som har købt de samme lyskæder her. Kvalitetet af produkt og service har altid været god 🤩

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Christine

4/7/25 Verified customer of LumenXL.dk
Hurtig levering. Og en lyskæde i rigtig god kvalitet.

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