Regular monitoringWendy
No responsibility for non-conformity (art. 7:17 BW) and injury to horse Bought a saddle (€ 2,950) at Drunens Ruiterhuis for a young horse with ataxia, with the strict requirement: maximally adjustable and wool-filled. However, what was delivered was a saddle with foam filling and a non-adjustable tree. This is a clear case of non-conformity (art. 7:17 BW): the product does not meet the agreements. They shift the blame onto the customer and refuse any form of return or compensation. The fact that their site refers to dispute mediation that is not even possible for retail purchases says enough.
Translated with AI