Approved

Member of ValuedShops since 2021

  • Regular monitoring
  • Clear conditions
  • Complaint management
  • Real entrepreneur

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Regular monitoring

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Approved

This annual certification is conducted to ensure that the online shop is and remains up to date regarding general legal ecommerce requirements.

Requirements
Security scan

This regular scan is conducted to ensure that the online shop is and remains up to date with current security requirements.

  • WebwinkelKeur
  • Google Safe Browsing

Clear ordering process & conditions

Transparent ordering process and conditions for a reliable shopping experience.

  • delivery of products and services
  • return
  • guarantee
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Complaint management

Unable to resolve an issue or complaint directly with the shop customer service?

  • WebwinkelKeur
  • DigiDispuut
Submit a dispute

Real entrepreneur

Manifesto

Drogisterij Bilsen has been a trusted name for home and kitchen products for more than a century. What began as a small hardware store near Antwerp Central Station grew into an established shop with a strong and carefully selected assortment. Since 2004, our family has continued building this story. By working with suppliers from Europe, the US, and the UK, we are able to offer our customers a unique range and reliable quality. Our promise is simple: strong quality, fair prices, and service you can rely on.

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How would you rate Bilsen?

ValuedShops reviews

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Bilsen has 1332 5 star ratings 1332
Bilsen has 130 4 star ratings 130
Bilsen has 23 3 star ratings 23
Bilsen has 13 2 star ratings 13
Bilsen has 66 1 star ratings 66

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  1. Ingrid Holman

    Fast and well delivered, very satisfied ....

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  3. Andreas B.

    Fast and reliable. Would gladly do it again.

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  4. How would you rate Bilsen?

  5. Theo

    Fast delivery. Perfect

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  7. Mario. Heunsch

    So no more. Amazon has managed to get such a great delivery that was even expected much earlier and the service was very good, also they inform you when the delivery is coming, that it is on the way and if you have problems you can contact them immediately, so if everyone had such good customer service, it would already be much better.

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  9. Jochen Werwath

    Some German mail order companies could take a leaf out of this: ordered today, flawless communication, and delivered tomorrow (!) from Antwerp to Bremen! Hats off - and always happy to do it again!

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  11. Bernard Bernaert

    Satisfied!!!

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