I believe the product is good and I've been taking it for a long time. However, in recent years I've found the customer service to have deteriorated. Orders seem to take longer to process and in the meantime the customer is not kept informed of what's going on. It takes a long time to get a response to an email, or emails are not responded to at all. The website has been the same for a long time and needs updating. For instance, there is still reference on the site to combideals and the Omega 3 product, but this is no longer available.
Apolooks® eye nutrition (English)
retinacomplex.comAverage score
The displayed average score is not only based on our own evaluations but in many cases also on reviews from external sources if they have been added to the profile. This way, for example, we can include Google's score in the calculation.
Calculation of the score
The rating is based on a 'Likert scale', in this case, consisting of 1 to 5 stars. The displayed score is the average of all ratings, with and without review text.
External sources
In addition to the score calculated with our own reviews, reviews from external platforms can also be included in the average score at ValuedShops. These reviews count equally in the average score. Thus, 100 reviews at ValuedShops (with an average of 4.5) and 100 reviews collected elsewhere (with an average of 4) lead to an average score of 4.25.
Average score
The displayed average score is not only based on our own evaluations but in many cases also on reviews from external sources if they have been added to the profile. This way, for example, we can include Google's score in the calculation.
Calculation of the score
The rating is based on a 'Likert scale', in this case, consisting of 1 to 5 stars. The displayed score is the average of all ratings, with and without review text.
External sources
In addition to the score calculated with our own reviews, reviews from external platforms can also be included in the average score at ValuedShops. These reviews count equally in the average score. Thus, 100 reviews at ValuedShops (with an average of 4.5) and 100 reviews collected elsewhere (with an average of 4) lead to an average score of 4.25.
Last 12 months review count
This number reflects reviews collected via ValuedShops in the last 12 months.
Reviews from external sources are not included in this count.
Approved
Member of ValuedShops since 2018
Regular monitoring
Clear conditions
Complaint management
Real entrepreneur
ValuedShops reviews
Impartially managed by ValuedShops. Read our policy and terms.
- Roderick Clarke
- Amber ManifThis review was collected through ValuedShops and is traceable to a purchase at Apolooks® eye nutrition (English), indicating a genuine experience.
How we verify reviews How would you rate Apolooks® eye nutrition (English)?
- Peter EdwardThis review was collected through ValuedShops and is traceable to a purchase at Apolooks® eye nutrition (English), indicating a genuine experience.
How we verify reviewsGreat service and product
- Zhanyu OuyangThis review was collected through ValuedShops and is traceable to a purchase at Apolooks® eye nutrition (English), indicating a genuine experience.
How we verify reviewsFast delivery! Very good service!
- Dr. Abdullah JaanThis review was collected through ValuedShops and is traceable to a purchase at Apolooks® eye nutrition (English), indicating a genuine experience.
How we verify reviews - TSU-YUAN CHIUThis review was collected through ValuedShops and is traceable to a purchase at Apolooks® eye nutrition (English), indicating a genuine experience.
How we verify reviews