Poker Merchant

Poker Merchant

Poker Merchant. The biggest poker webshop of Europe. A specialist of poker based on a passion for poker. Our passion reflects in a wide range of high-quality products.
9,3
887 customer reviews
Reviews collected via ValuedShops
Filter 617 reviews collected through ValuedShops - 342 with description

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  • Michael Holland
    Verified customer of Poker Merchant

    The team at Poker Merchant was fantastic!
    My first delivery had several issues (I believe the box broke open with FedEx), and the support team was quick to send replacements on all missing chips in a thoroughly reinforced box.

    I would highly recommend working with this team for your poker chip needs.

  • Margaret Swanson
    Verified customer of Poker Merchant

    I was kept informed about order & delivery and in fact the delivery was sooner than I expected. Great.

  • How do you rate Poker Merchant?

    How do you rate this webshop?
     
  • Ciaran Sheridan
    Verified customer of Poker Merchant

    Great set, fantastic weight and quality, this is my second purchase of this kit (a gift)

  • Brian Jacobsen
    Verified customer of Poker Merchant

    Great services delivered by Poker Merchant. Quick response on the whatsapp chat, but really just like the simplicity in creating custom designs, with the own unique tool for it. Easy to make and they keep store of the designs for future orders so easy to get back for the next! Quality of chips are great, ceramic just like promised and they sent a chip prototype print before hand free of charge (300+) order to check if everything is as desired. - Can really recommend this for anyone who want professsional looking chips and great quality. Thank you!

  • Matthew Quinn
    Verified customer of Poker Merchant

    Quick delivery and the chips were gorgeous everything i had hoped for!

  • Adalberto
    Verified customer of Poker Merchant

    quick shipping, great packaging

  • Marco Borrego
    Verified customer of Poker Merchant

    Fast delivery

  • Vang Xiong
    Verified customer of Poker Merchant

    Very quality chips

  • Daniel Grant
    Verified customer of Poker Merchant

    Fast delivery to the states and "the nuts" set is very nice.

  • Rene Borg
    Verified customer of Poker Merchant

    Great products, quick delivery

  • Andrea
    Verified customer of Poker Merchant

    Qualità ottima, spedizione rapidissima (Italia). Meglio di quanto mi aspettassi!

  • Luigi Preziosi
    Verified customer of Poker Merchant

    Fast delivery !!!

  • Alex K.
    Verified customer of Poker Merchant

    Ordered from the United States and everything went smoothly. One of the parts of my order was out of stock so they reached out to me individually to solve the issue - really appreciated that! Highly recommend!

  • Stan Kusper
    Verified customer of Poker Merchant

    Really nice qualiity poker chips.

  • Matteo
    Verified customer of Poker Merchant

    Best quality

  • buzdovan
    Verified customer of Poker Merchant

    very unprofessional, the same day I received the shipment, I contacted them, they sent me the wrong chips, this is their answer... Thank you for your email. We have checked and it seems that our website is not up to date with the latest image.

    These are (new) tournament chips and not the cash game chips.

    So we wouldn't be able to send you a different design.

    However, let me know when you place another order and I'll make sure to add some free items for the inconvenience.

    extremely frivolous and irresponsible

  • Adam Westaway
    Verified customer of Poker Merchant

    Product is very expensive but worth every penny. It was a bit annoying that after spending so much I then had to pay import and duty on top before it could be delivered but that isn't Poker Merchant's fault. The pre-sales support was excellent all via WhatsApp. Even sent me a video of the chips to get a better look before purchasing.

  • mike fenslau
    Verified customer of Poker Merchant

    The set is great. Arrived ahead of time. Boxes were damaged during shipment but the product was not damaged.

  • Julia Hall
    Verified customer of Poker Merchant

    Personlised golf ball markers ordered. Great quality and professional service. Thank you.

  • Cora S.
    Verified customer of Poker Merchant

    Skyline chips and case are very nice. HOWEVER, one star knocked off because they shipped my 1/5/25/100/500 piece set missing the 25/100/500 pieces. Then it took a series of emails to even cover the cost of the missing product. PokerMerchant ended up making the right call covering MOST (not all) of the cost of reshipping the missing items, but at least they covered some of the shipping.

    If the product wasn't so nice I would be less generous. Just hope they send all of your order, because if you're me, they won't cover their mistake without a lengthy email exchange.