Neofollics Hair Technology
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Advat
Been using products for over one year now since March 2023 but it made my hair much more grey than ever, the melting tablet is also disgusting in the long run, was ok in the very beginning but I started getting nauseous and an hour ago I threw up for the first time marking the end of the road for me. I gave the product good chance but it's turned out to be a very disapoointing waste of money. I even sent comments every 3 months but they kept blaming all on my lifestyle claiming I could be stressed yet I'm in a stage of my life where I've never been more relaxed in life. Save your money or spend it on other good products that work well and without having to suck on a tablet everyday, yak!
Reply from Neofollics Hair TechnologyDear,
Thank you for your feedback; we take it very seriously. We're sorry to hear that our products haven't delivered the expected results for you. After reviewing your history, we noticed that your first purchase was in September 2023, although you may have acquired our products through another distributor. Our results guarantee program is designed so that if our products don't meet the expectations set by our R&D department in the initial evaluation, you may be eligible for a full or partial refund, depending on the outcome. However, in your case, you haven't completed the registration process, which means we cannot compare results.
It's important to understand that the hair treatment and growth process depends on various factors and can be a lengthy one. Therefore, results may vary, and not everyone experiences improvements at the same pace.
We understand your frustration and are here to help. If you need advice on how to improve your hair health, our customer service team will be happy to assist you and provide personalized advice.
Sincerely, Team Neofollics. -
Лихнида Речкоска
Great costumer support
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How do you rate Neofollics Hair Technology?
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Sebastien
Delivery was very fast, and products are easy to use. So far I've been using a needle roller, anti greying and growth stimulating serum. It's still early, but it looks like the growth serum + roller is working. For the anti greying, I've yet to see an effect for the moment.
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Spiros Margonis
The peoduct arrived quickly and it was in a very protected packaging.
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Joery
Great service, fast delivery and the products actually seems to work for my scalp
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Saksham Agarwal
Good experience
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Rana El Sherif
The pilles helped me! Will purchase again
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Christian Hanna
Fast delivery , good product so far. I can only give it 4 starts as I haven’t been using it that long. My hair is less grey though!
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Leonardo Bolek
Good product!
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Jill Janssen
Wekt goed, is alleen erg duur
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Inge
Snelle levering, dikkere haren, meer haargroei.
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Firas Aga
This is all fake, after ordering the Anti Gray hair product they told me that there is no insurance to restore your black hair, they even promised that everyone can restore their black hair with their product.
Reply from Neofollics Hair TechnologyDear Firas,
Thank you for your valuable feedback; we truly appreciate it. There may have been some confusion with our customer service department, but what we want to emphasize from Neofollics is that if you have over 30% gray hair, you may not see visible results within 180 days. This process requires more time, especially if your hair has been graying for several years. However, it's undeniable that using Neofollics products is the best approach to reducing grey intensity and restoring your hair's natural color.
Moreover, you have the option to return unopened products within the first 60 days, and our customer service team is available for any questions or guidance you may need. Please remember that we're here to support you every step of the way.
Sincerely.
Team Neofollics -
Sabbir Ahmad
Ça c’est très bien.je suis très contente
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Sudip Kharal
It’s been more than a month. I didn’t have my product delivered yet.
Reply from Neofollics Hair TechnologyDear Sudip,
We sincerely appreciate your feedback and want you to know that we take it very seriously. After reviewing your case, we have identified that a delivery attempt was made in February which was unsuccessful. Subsequently, the package was sent to the local post office for collection, however, as it was not picked up, it was returned to our facilities.
To remedy this situation, we have proceeded to send you a new package today. We are committed to ensuring that you receive your order as soon as possible and we are at your disposal at customerservice@neofollics.com for any further inquiries you may have.
Sincerely,
Team Neofollics -
Li
Good delivery. Haven't seen much result yet but I only have a few white hair. Will see if they grow out again after falling out.
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Carolyn Worby
Waited a long time for the order.
Reply from Neofollics Hair TechnologyDear Carolyn,
Thank you for your review, we take it very seriously. We have checked delivery times and for Canada, the estimated delivery time is between 8 and 14 business days. Remember that our products are made in The Netherlands. Although we have delivered your order in that time, we are working to accelerate our deliveries. Thank you for your purchase and we remain at your disposal at customerservice@neofollics.com.
Sincerely,
Team Neofollics. -
Zsolt Jeszenszky
Been using it several times for weeks and months - not sure I really see significant results, although I am really trying to.
Reply from Neofollics Hair TechnologyDear Zsolt,
Thank you for your comments, we take them very seriously. Hair treatments are long processes, and not everyone has results at the same time. The key is the right products (that you are already using - Neofollics-) and patience. However, if you need advice, please contact customerservice@neofollics.com as they will be happy to help you. You are doing well, keep up the good work!
Sincerely. Neofollics Team -
Bringme Tolga Bayraktar
Good product
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Yasmin Summerfield
Fast delivery. Helped cleanse and clear the psoriasis on my Scalp. The exfoliating shampoo smells lovely. Will be ordering again
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Adri
Great product!