Number of stars
Ordered a DT Swiss Er1600 wheelset which the manufacturer states as containing QR endcaps included in the box. The wheelset I was delivered did not contain this item and I had to purchase it separately for 70EUR.
The box I received with the wheels did not have any DT Swiss logo on it either, which I found strange - it was a plain box with no branding.
DT Swiss reply - "Unfortunately this can happen with some E-shops that buy DT SWISS bikes for resale from unknown sources. It can then be an OEM variant (intended for bicycle manufacturers, it does not have complete ASM accessories and should not be on sale in this way)."
There was no notice on the Sport4it website that the item for sale is OEM instead of retail.Reply from Sport4it
We understand you feel disappointed as the quick-release was not included in the package. This part can be bought separately on our webshop but unfortunately it is temporarely sold out at the moment, as mentioned by our customer support team before. Nevertheless, we hope you are satisfied with the wheelset you were able to purchase at a profitable price.
Good pricing, products. They need to find a cheaper overseas shipping method though.Reply from Sport4it
Hi Nicolas, Thanks for your feedback. It has been cheaper, but since the Brexit prices increased. We're certainly looking into this. Thanks once again & good luck with your order!
Excellent pricesReply from Sport4it
Thanks for your feedback! Have a great day.
Fast deleveryReply from Sport4it
Happy to hear this. We'd like to thank you for your support.
PerfectReply from Sport4it
Thanks for your feedback. We are happy to see you had a great experience at Sport4it!
Fast and reliableReply from Sport4it
Thanks ! Great to read this !
Great service overallReply from Sport4it
Thanks ! Great to hear :)
Great and speedy delivery
I dont think i will recomend it. The site is confuse, end make me do a mistake
Reply from Sport4it
Hi Angelo, we're sorry to hear that. Please send us your feedback of the specific problems you encountered. We will make sure to take a look at this!